Our oud is special because it not only smells wonderful—the scent changes on each individual's skin. It's like magic! This makes each person's scent unique & sets oud apart from other fragrances.
Our Pure Oud Oil offers a wide range of rich and captivating scents, bringing together the finest elements in one blend; it embodies an exquisite blend of tradition and elegance. Whether it's the sweet and musky notes or the earthy and woody tones, each bottle encapsulates the essence of luxury and exclusivity. Elevate your senses with our Oud oils, crafted for connoisseurs who appreciate authenticity and sophistication. Revel in the aromatic journey that our Pure Oud Collection promises, a timeless charm that defines true opulence.
We ship worldwide; however, certain product restrictions may apply, and some items may not be eligible for international delivery.
After placing an order, we will estimate shipping and delivery dates based on product availability and your selected shipping method. For weight-based items, the total weight will be rounded up to the next full pound to comply with our shipping carriers’ policies.
Orders are processed Monday through Friday from 09:00 am to 05:00 pm, excluding Bank Holidays. For UK Express delivery, orders placed after 1 pm will be processed the following business day.
If you have further questions or need assistance, please contact us at support@oudrenad.com.
We offer a 14-day return policy, meaning you have 14 days from receiving your item to request a return. Items must be in their original condition—unworn or unused, with tags and in their original packaging—and accompanied by a receipt or proof of purchase.
If you need to initiate a return, please contact us at support@oudrenad.com. Approved returns should be sent to:
288 Gloucester Avenue, CM2 9LH
Upon acceptance of your return request, we will provide a return shipping label and detailed instructions on how to send back your package. Please note, items sent back without prior authorization will not be accepted.
For inquiries regarding returns, please reach out to us at support@oudrenad.com.
Once we receive and inspect your return, you will receive a notification about the status of your refund. Approved refunds will be processed back to your original payment method within 10 business days. Please remember that your bank or credit card company may require additional time to post the refund. If it has been more than 15 business days since your refund was approved, please contact us at support@oudrenad.com.